Baggage and assistance dogs

If you need assistance and have been welcomed by the dedicated staff, there is no need to worry about check-in and transportation of any carry-on bags: you will be assisted by specialized personnel throughout all the pre-departure procedures: security checks, gates and boarding the aircraft.
Disabled persons or persons with reduced mobility are entitled to an increased free baggage allowance for the transport of a maximum of two pieces of medical or mobility equipment. Recognized assistance dogs travel free of charge in the cabin provided the airline has been notified in advance.