Tax free refund
Tax Free Refunds
Non-E.U. residents are entitled to be refunded IVA (VAT) paid in Italy on the purchase of unused goods for personal use or as gifts which are brought outside the E.U. Refunds can be obtained for purchases made in stores displaying a "Tax Free" sign. VAT refunds are not provided for services such as accommodations and/or taxis.
The minimum value of purchases required to qualify for refund varies from country to country.
The purchase must be indicated on an invoice which, together with the related goods, must be exhibited at the Customs Office at the point of departure from the E.U. The invoice must be stamped, failure to do so renders the invoice invalid.
For further information, see https://www.adm.gov.it/portale/
The Customs stamped invoice should be mailed to the Italian vendor or a VAT refund company (available if the vendor has outsourced this service). Otherwise, cash refunds can be obtained from an authorized VAT refund office.
For goods packed in check-in luggage, have your baggage tagged at the check-in counter and then proceed to the Customs Office located near Check-in counter no. 10 for refund authorization. Your baggage will be sent directly onto the baggage convey belt at the Customs Office. Once this has been accomplished, proceed to an authorized VAT refund desk.
For purchases carried in carry-on bags, go to the Customs office located on the 1st floor after the security controls. Once refund authorization has been obtained, proceed to one of the authorized VAT refund desks.
The following tax refund companies have operations at Naples International Airport:
Global Blue (at the Alisud ticket counter in the check-in area)
Tax Free Service (at the Alisud ticket counter in the check-in area, the Travelex counter in the Arrivals Area and in the boarding lounge)
Premiere (at the Alisud ticket counter in the check-in area, the Travelex counter in the arrivals area and in the boarding lounge)
Tax Refund (at the Travelex counter in the Arrivals Area and in the boarding lounge )
For further information: