Your feedback are a precious tool for improving the quality of our services.

You can contact us by:

  • email:;
  • online
  • post to Feedback Management - Ufficio Direzionali GESAC - Aeroporto di Capodichino 80144 Napoli - Italy;
  • Customer Service desk, in verbal or written form
  • phone (+39) 081.7896.259 or 081.7896.255, every day from 8.00am to 8.00pm;

All communication will be filed in the Feedback Management database. GESAC will reply to the customer who has left a contact within 28 days from the date of the feedback receipt, providing information on the investigations and any actions undertaken. If suggestions concerns services not provided by Gesac Spa, such as flight delays/cancellations, lost baggage, etc., we will provide you with the proper contacts.